Buying and Selling Bitcoin FAQs

What do I need to buy Bitcoin?

To buy Bitcoin on Bitkoin Africa, you need one of two things - a registered Bitkoin Africa account, or an external Wallet address.

What do I need to sell Bitcoin?

To sell Bitcoin on Bitkoin Africa, you need a registered Bitkoin Africa account with your bank account details added to your account.

How soon do I receive the Bitcoins I buy/money from Bitcoins I sell?

Immediately. When you purchase Bitcoin, the amount gets credited to Bitcoin Wallet immediately (except you purchased via Quickbuy). The same goes for when you sell Bitcoin – your bank account should get credited immediately, however it may take up to 48 hours. If you’ve made a purchase/sale and your Wallet/account doesn’t get credited in 48 hours, please contact us.

What happens if I sell Bitcoin and don’t get a credit alert from my bank?

If you make a sale and your bank account doesn’t get credited in 24 hours, please contact us.

What happens if I buy Bitcoin but it doesn’t reflect in my Wallet balance?

If you make a purchase and your Bitkoin Africa Wallet doesn’t get credited in 30 minutes, please contact us.

Can I sell Bitcoin on Bitkoin Africa if I don’t have an account?

No, you can’t. You need to have a Bitkoin Africa account to be able to sell Bitcoin on Bitkoin Africa.

Can I sell Bitcoin from an external Wallet on Bitkoin Africa?

No, you can’t. All sales on Bitkoin Africa must be from Bitkoin Africa accounts/Wallets.

Can I buy Bitcoin from Bitkoin Africa into an external wallet?

Yes, you can. Our QuickBuy feature makes this possible. However, you’ll be charged a Bitcoin Network Fee.

Still have questions? Click through to read more answers to general questions and questions about Your Bitkoin Africa AccountPayments and TransactionsQuickbuy and Posting a Trade.


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