Quickbuy FAQs

Can I buy via Quickbuy using my card?

Not at the moment. Our Quickbuy feature is only available to users with accounts in Access Bank, Diamond Bank, Fidelity Bank, First City Monument Bank, Guaranty Trust Bank, and Zenith Bank


I bought Bitcoin through Quickbuy but I haven’t received it in my external Wallet.

Transactions involving Quickbuy (i.e. external Bitcoin transfers) take at least 24 hours to be confirmed, although the transaction should reflect in your Wallet as unconfirmed within the hour. If you still haven’t received your BTC after this period, please contact us.


Still have questions? Click through to read more answers to general questions and questions about Your Bitkoin Africa AccountBuying and Selling BitcoinPayments and Transactions and Posting a Trade.

How was this Article?


Contact Us

Still Need Help?


If you can't find what you're looking for in our guides, you can contact us via email or phone call.


Email Us →   Live Chat →
fa6251832fba9356bea58e9c0588922e@bitkoin.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete